(Within the scope of Law 58/2019, of August 8, and European Regulation 2016/679, of April 27, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data).

The entity responsible for the processing of personal data (hereinafter referred to as data) relating to a specific holder of personal data (hereinafter referred to as the holder) is Thiresolve, Unipessoal, Lda (hereinafter referred to as Thiresolve). The data is processed because it is necessary: (a) in pre-contractual measures at the request of the holder; (b) for the contractual execution of services and/or the sale of goods requested by the holder or by another entity at his request or on his behalf; (c) compliance with legal obligations; (d) the pursuit of Thiresolve’s legitimate interests. Failure to provide data correspondingly prevents: (a) the carrying out of pre-contractual measures; (b and d2) the performance of services and/or the sale of goods; (c) compliance with the law. The data will be processed and stored electronically, intended to be used for: compliance with legal obligations, provision of services, customer management and the quality of the service provided, accounting, tax, administrative management, human resources and litigation, sales and related commercial activities. Data collected or previously transmitted to Thiresolve by another entity (typically the manufacturer or brand holder of a particular device, insurer or other entity with which the holder has an assistance contract or a contractual and/or legal right) fall into the following categories: name, tax identification number, telephone contacts, physical address and email address. The data may be transmitted to third parties, namely the entity subcontractor for managing the hosting of Thiresolve's computer records and the entities referred to in the previous point for the purpose of, respectively, hosting the data and managing the service requested from Thiresolve. Depending on the entity, this data transmission may be destined for a third country or an international organization and, at the date of transmission, there may or may not be an adequacy decision adopted by the European Commission. The data will be retained for different periods, depending on the purpose for which the data is transmitted. which are intended and taking into account legal criteria, necessity and minimization of storage time or until the holder exercises his or her right to object or right to erasure, whenever such rights do not contradict legislation; The holder is guaranteed the right to access, rectification, opposition, erasure, limitation and portability of your data. If the holder has given his consent to the processing of data for one or more specific purposes, he is granted the right to withdraw that consent at any time, without compromising the lawfulness of the processing carried out based on the consent previously given. The exercise of these rights can be requested to the email address privacy@thiresolve.com or postal address Avenida, Ernesto Korrod, n.º 15, 2400-179 Leiria, Portugal. Without prejudice to the possibility of complaining to Thiresolve, the holder may submit a complaint directly to the supervisory authority: the National Data Protection Commission (CNPD).

By accepting the information above, the holder gives his informed, express, free and unequivocal consent for the data provided through the website www.thiresolve.com to be included in a file under the responsibility of Thiresolve, which will process the data accordingly with applicable legislation.

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Cookies

HTTP cookies (also called web cookies, Internet cookies, browser cookies or simply cookies) are small blocks of data created by a web server while a user browses a website and placed on that user's computer or other device, by the user's browser. Cookies are placed on the device used to access the page and, during a session, more than one cookie can be placed on that device.

Cookies have useful and sometimes essential functions. They allow web servers to store stateful information (such as items added to the shopping cart in an online store) on the user's device or to track the user's browsing activity (including clicking specific buttons, logging in, or recording which pages have been visited on the past). They can also be used to save for subsequent use information that the user has previously entered into form fields.

For more information or to configure cookies, click on the symbol or link in the bottom left corner of the page.

Version 08/24/2022